Frequently Asked Questions (FAQ)
Consultation
Q. This is my first time seeking legal assistance. Can I schedule a consultation even if I am not ready to apply?
Yes, absolutely.
Whether you are unsure if you are eligible to apply or would like to know which immigration status is most suitable for your situation, we are happy to assist you.
Please feel free to contact us.
Q. Do you offer online consultations?
Yes.
We offer online consultations via Microsoft Teams, Zoom, Google Meet, and other video conferencing platforms.
Whether you live elsewhere in Japan or overseas, you are welcome to consult with us remotely.
Q. Can I schedule a consultation on weekends or in the evening?
Yes.
With advance reservation, we will do our best to accommodate consultations outside our regular business hours.
Please contact us to discuss your preferred schedule.
Our Services
Q. What services do you provide?
We primarily provide assistance with the following immigration procedures:
- Engineer / Specialist in Humanities / International Services Visa
- Specified Skilled Worker (SSW) Visa
- Highly Skilled Professional (HSP) Visa
- Business Manager Visa
- Spouse Visa
- Permanent Residence Applications
- Naturalization Applications
For more information, please visit our Services page.
Q. Can I hire your office from anywhere in Japan?
Yes.
We accept clients throughout Japan by utilizing online consultations and postal correspondence.
Q. I live outside Japan. Can I still use your services?
Yes.
We also assist clients applying for a Certificate of Eligibility (COE) and other immigration procedures for entering Japan from overseas.
Fees
Q. Is there a consultation fee?
Please refer to our Fees page for information regarding consultation fees.
We will explain any applicable fees before your consultation.
Q. Can I request a quotation before deciding whether to proceed?
Yes.
We will provide a quotation before you engage our services.
Please review the quotation carefully before deciding whether to proceed.
Q. Will there be any additional fees?
If additional fees become necessary, we will explain them to you in advance.
We will never charge additional fees without your prior knowledge and agreement.
Immigration Procedures
Q. I am not sure which documents I need.
No problem.
Based on your individual circumstances, we will provide you with a checklist of the documents required for your application.
Q. Can you help me obtain the required documents?
Yes.
We will explain how to obtain the necessary documents and provide assistance whenever possible.
Please note that some documents may legally be obtained by an Administrative Scrivener on your behalf, while others must be obtained personally by the applicant.
Q. How long does the immigration process usually take?
Processing times vary depending on the type of application, the time of year, and the Immigration Services Agency's workload.
We will provide an estimated processing time based on the latest available information.
Q. Can you guarantee that my application will be approved?
No.
No immigration professional can guarantee approval.
However, we carefully review your eligibility, prepare all required documents thoroughly, and present your case as effectively as possible to maximize the likelihood of approval.
Q. Can you help if my previous application was denied?
Yes.
We will review the reasons for the refusal and determine whether a new application or another immigration strategy is appropriate.
Other Questions
Q. Will my personal information remain confidential?
Yes.
All personal information and consultation details are handled in strict confidence in accordance with the Administrative Scrivener Act and other applicable laws and regulations.
Your information will never be disclosed to third parties without a legitimate legal reason.
Q. Am I obligated to hire your office after making an inquiry?
No.
You are welcome to contact us simply for advice or to request a quotation.
You are under no obligation to engage our services after your consultation.
Contact Us
If your question is not covered above, please feel free to contact us.
At Trust Shimizu Administrative Scrivener Office, we provide personalized advice tailored to each client's individual circumstances and are committed to helping you navigate Japan's immigration procedures with confidence.